Tag: user personas
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Pedagogy and UX: Customer Education
Translating large amounts of content into digestible lessons is a skill. Tutoring exercised my instructional design skills to communicate methods and practices that supported my own academic learning. Customer education is no different, often coming down to providing multiple pathways to understand content in a multimedia format. Pedagogical UX: Supporting young people Look at how…
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Digital Sustainability: Design means Sustainability
Coming into the world, I spent a lot of time at the doctor’s. My physicians liked to joke by showing me my physical medical files! I faced a learning disability that manifested as a speech impediment at one point. My parents, worried, took me to a speech pathologist who found that there was nothing they…